Account & Data Deletion

Last updated: August 2, 2026

This page explains how to request deletion of your Hexa CRM account and the data associated with it.

Hexa CRM accounts are created and managed by your employer. Accounts cannot be deleted from inside the App, because doing so would let an individual remove attendance and payroll records their employer is legally required to keep.

How to request deletion

Email support@quasmoindianmicroscope.com from the email address registered on your account.
Use the subject line “Account deletion request”.
Include your full name, the organization you work for, and your employee code if you know it.

We verify that the request comes from the account holder before acting on it. We aim to respond within 7 working days and to complete verified deletions within 30 days.

What is deleted

Your login account, name, email address, and phone number
Your employee profile, including date of birth, address, emergency contact, government identifiers (Aadhaar, PAN, UAN, ESIC), uploaded identity documents, and bank details
Your attendance selfies and location records

What may be retained, and why

Some records cannot be deleted on request because your employer is required by law to keep them:

Attendance and payroll records — retained where required under Indian labour, provident fund, ESI, and income tax law, commonly for up to eight years.
Financial and tax documents — invoices and statutory filings that reference your work, retained for the statutory period.

Retained records are kept only for that legal purpose, are not used for anything else, and are deleted once the retention period expires.

Business records you created in the course of your work — leads, orders, customer records — belong to your employer and remain with your employer's account after your personal data is removed.

Contact

Company: Quality Scientific and Mechanical Works (Quasmo)
Email: support@quasmoindianmicroscope.com

← Back to Privacy Policy